Selling Poinciana One Property at a Time.: Central Florida Short Sales FAQ#3

Central Florida Short Sales FAQ#3

  What goes in the Hardship Letter? 

Central Florida Real Estate Broker 407-873-2747


This outline will help you prepare your hardship letter. The sample answers are to assist you NOT to just be copied. Your hardship letter should only contain facts. Just be honest. Your goal is to explain to your Lender why you can no longer make the payments for your property. This letter should be handwritten and legible. 

TO: Countrywide Mortgage

FR: Paul and Suzie Helpus

RE: 1234 Lost Value Ave. Poinciana FL 34759

LN#: 34578903

First Paragraph-Explain what you want 


  • We are requesting that you approve us for a short sale of our loan with your Company.
  • We are no longer able to make the payments and have been trying hard to sell the property.
  • We love our home but due to circumstances beyond our control we are no longer able to pay for it.


Secondly, describe your hardship 

  • What led to your current financial problems and caused you to miss mortgage payments?
  • What caused your hardship?
  • Did you lose your job?
  • Did your current job require a transfer?
  • Illness?
  • Death?

Be very specific. Remember you are trying to get your Lender to accept a loss. Be honest and be thorough.   

Then describe what you have tried to do to overcome your hardship. 

  • Have you been to counseling?
  • Have you been job hunting?
  • Are you cutting back on your expenses?
  • Have you been making mortgage payments on your credit cards?  

Briefly outline your current situation. 

  • You have a new job but are making less money.
  • You had to move due to divorce, job, children etc....  

Provide your contact information. 

  • Let them know they are free to contact you if they have any questions BUT reiterate that they should contact your Broker. 

Finally, sign and date the letter.

  • All Borrowers must sign.

OK, that's it for this time. Next time we'll discuss.....I'm not sure yet :)

In the meantime, if you have a property that needs to be sold as a Short Sale just CLICK HERE. I'll send a Short Sale Listing Package right over.

FAQ #1 What is a Short Sale?
FAQ #2 What is a Hardship and why do I need one? 






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 Tutas Towne Realty, Inc handles Florida real estate sales, Florida short sales, Florida strategic short sales, Florida pre-foreclosure sales, Florida foreclosures in Kissimmee Florida Short Sales, Davenport Florida Short Sales, Haines City Florida Short Sales, Poinciana Florida Short Sales, Solivita Florida Short Sales,  Orlando Florida Short Sales, Celebration Florida Short Sales, Windermere Florida Short Sales. Serving all of Polk, Osceola and Orange Counties Florida. Florida Short Sale Broker. Short Sale Florida.

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Comment balloon 20 commentsBryant Tutas • December 08 2008 04:35PM


Reserved Parking For "The Lovely Wife"...TLW...ROAR!


This looks nothing like the Doc I typed for you. Somehow I just knew that would happen :)

You're welcome. Over :)


Posted by "The Lovely Wife" (Broker Bryantnulls Wife) The One And Only TLW. (President-Tutas Towne Realty, Inc.) almost 11 years ago

Fabulous.  I hear too many agents say they "don't do short sales".   We do them and do them very well.  I do wish that some listing agents would learn the difference between a short sale and a pre-closure.  Not everything with the comment "subject to third party approval" is a short sale.


Posted by Lenn Harley, Real Estate Broker - Virginia & Maryland (Lenn Harley,, MD & VA Homes and Real Estate) almost 11 years ago

Hi BB,  Many people should find this post helpful.  Consumers and agents!

Posted by Shirley Parks, Broker, 210-414-0966, San Antonio TX Real Estate (Sands Realty 210-414-0966) almost 11 years ago

BB- I love the be honest line.  WOW do I wish my client had read your post before they showed me their hardship letter that was filled with lies.  I had to fold my hands and completely walk away from the table.  I released their listing and wished them luck.

Posted by Tammy Lankford,, Broker GA Lake Sinclair/Eatonton/Milledgeville (Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668) almost 11 years ago

This is a great outline for a hardship letter Bryant. Thank you for putting this up. Divorce, and Jobs seems to be the biggest reasons here, are you seeing the same in FL?

Posted by Timothy Butterworth (Taking a break ) almost 11 years ago

BB Good information for clients as well as agents and not just in Florida.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) almost 11 years ago

Good FAQ - next time I am trying to describe what one is I will print out an example and give them a copy of this blog!

Posted by Tami Vroma, Realtor, Grand Rapids MI Real Estate (West Michigan Real Estate Specialist-Five Star Real Estate) almost 11 years ago

I'm going to print this. I've been trying desperately to avoid the Short Sales and REO listings, and so far I've done well in this quest. I've done a few, only because the sellers were friends. But I just got one referred to me from an agent in south Florida who doesn't speak English very well. I've spoken with her on several occasions in the past; helping her with other needs for buyers and sellers in this area. So in this case, my sense of obligation to help this agent is overriding my disdain for short sale listings >=I

Posted by Lisa Hill, Daytona Beach Real Estate (Florida Property Experts) almost 11 years ago

Very thorough info. One thing I always try to get them to mention something about contemplating bankruptcy but would rather just sell.  The bankruptcy tends to get the lenders more motivated.

Posted by Rob Arnold, Metro Orlando Full Service - Investor Friendly & F (Sand Dollar Realty Group, Inc.) almost 11 years ago

Sad that these have to be written in the first place. Good that you outline it here to make it a bit easier.

Posted by Lizette Fitzpatrick, Lizette Realty, Lexington KY MLS - Kentucky Homes (Lizette Realty - Richmond KY) almost 11 years ago

BB - Thanks for this info. it is very helpful and I will refer back!

Posted by Carol Culkin, Overland Park (Reece & Nichols) almost 11 years ago

BB - thanks for posting this. hopefully it will find it's way into the hands of agents that need a little help. as always, you touch things that are very pertinent yet often overlooked.

Posted by John MacArthur, Licensed Maryland/DC Realtor, Metro DC Homes (Century 21 Redwood) almost 11 years ago

This is such a great series, BB!  Very helpful to anyone who wants to try their hand at short sales.  Using your guidelines can make a transaction go much more smoothly.

Posted by Susan Neal, Fair Oaks CA & Sacramento Area Real Estate Broker (RE/MAX Gold, Fair Oaks) almost 11 years ago

Appreciate having your great information to refer to very much.

Posted by Susie Blackmon, Ocala, Horses, Western Wear, Horse Farms, Marketing almost 11 years ago

Good information. Now if only the lender will care enough to respond.

Posted by Gary L. Waters Broker Associate, Bucci Realty, Fifteen Years Experience in Brevard County (Bucci Realty, Inc.) almost 11 years ago

This is excellent information for the homeowners in your area.

Posted by Eleanor Thorne, Equity Resources 919-649-5058 (Equity Resources) almost 11 years ago

BB - Excellent information for those needing a short sale. Have you found many letters not being sufficient and denied?


Posted by Jeff Dowler, CRS, The Southern California Relocation Dude (Solutions Real Estate ) almost 11 years ago

BB - That's a great, simple, straight-forward outline. Hope lot's of folks looking to get their short sales approved find it here on Active Rain.

Posted by Karen Cooper, Helping Homeowners w/Home Loans in 27 US States (Karen Cooper | Sr Retail Loan Originator ! NMLS # 223305 | 360 Mortgage Group LLC Austin Texas) almost 11 years ago

BB- I too like your new series and the way you have modified your Business to fit the times.  Thanks.

Posted by Kathy McGraw, Riverside County CA Real Estate (CELLing Realty) almost 11 years ago

To the point, Bryant.  I tell sellers with letters groaning "you shouldn't have given me the loan, the market value dropped",  to answer one simple question.  What has changed since you obtained your loan that makes you unable to pay your mortgage and keep the property?

Posted by Wendy Rulnick, "It's Wendy... It's Sold!" (Rulnick Realty, Inc.) almost 11 years ago

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